Roller Door Repair
Roller Door Repair: Ensuring Smooth and Safe Operation
Roller doors are popular for their durability and space-saving design, but like all garage doors, they can experience issues over time. Unlike sectional garage doors, roller doors have a unique mechanism where the spring is integrated into the door itself. This means that when the spring breaks, the entire roller door needs to be replaced, rather than just the spring. If you not sure what's happened, please speak to one of our Fix & Repair experts.
We specialise in roller door repairs, ensuring your door operates smoothly and reliably. Whether you need motor installation or a full replacement, we have the expertise to get the job done right.
In this article, I’ll explain the common issues that can affect roller doors, the importance of timely repairs, and how we can help you maintain your roller door for long-lasting performance.
Get a free quote!
Contact Us
What is a Roller Door, and How is it Different from a Sectional Garage Door?
Roller doors are made of a single sheet of steel or aluminium that rolls up into a coil above the garage entrance, saving space and providing a sleek, modern look. Unlike sectional doors, which are made of several hinged panels that move along tracks, roller doors move vertically and have fewer moving parts. This makes them less prone to some mechanical issues, but they still require regular maintenance and occasional repairs to function properly.
One key difference between roller doors and sectional garage doors is in the spring mechanism. In a sectional garage door, the springs can be replaced when they wear out. However, in a roller door, the spring is built into the drum that houses the door, so when the spring breaks, the entire roller door must be replaced. This makes it crucial to maintain your roller door and catch any issues early before they lead to complete failure. Another point is roller door doors glide through a track where as sectional garage doors have rollers that roll within a track. The nylon felt style material (Nyla felt) is designed to glide/slide up and down the track. A roller door does not have horizontal tracks (only Vertical) so they inherently take up less space in the garage ceiling overall.
Need Your Roller Door Repaired?
Hire a professional to handle all your garage door repair needs. You'll save money & gain peace of mind.
Common Issues That Require Roller Door Repair
While roller doors are generally durable, they can still experience issues that affect their operation.
Here are some of the most common problems that indicate your roller door may need repair:
Stiff or Jamming Door
If your roller door is difficult to open or close, or if it jams partway through its movement, there may be an issue with the tracks, the drum, or the door itself. Dirt, debris, or rust can build up in the tracks, causing the door to stick. In some cases, the tracks can become misaligned, preventing the door from moving smoothly.
Unusual Noises During Operation
Squeaking, grinding, or rattling noises when operating your roller door are often signs of worn-out components. These noises could be caused by rust on the door or tracks, a lack of lubrication, or damage to the door’s mechanism. Ignoring these sounds can lead to more severe damage, so it’s important to address the issue promptly.
Broken or Worn Springs
As mentioned earlier, the spring in a roller door cannot be replaced separately. When the spring breaks, the entire door needs to be replaced. Signs of a broken spring include the door becoming too heavy to lift, difficulty operating the door manually, or the door refusing to move at all.
Motor Issues
If your roller door is motorized and you notice that it’s struggling to open or close, or if the motor makes unusual noises, it may be time for a motor repair or replacement. Motor issues can often be resolved with simple repairs, but in some cases, the motor may need to be replaced for optimal performance.
Misaligned Tracks or Bent Guides
If the door comes off its tracks or the guides are bent, the door may not close fully or move evenly. This can happen due to impact or wear over time. Misaligned tracks can also cause the rollers to come out of place, leading to further issues with the door’s movement.
Unless the roller door tracks are very very old you should not spray any lubrication on the tracks as this just collects grime and wears the Nylafelt out prematurely.
Having an Emergency?
We're available 7 days a week.
The Importance of Timely Roller Door Repairs
Addressing roller door issues as soon as they arise is crucial to preventing further damage and ensuring the safety of your door. Neglecting small problems, such as noisy operation or difficulty opening, can lead to more significant issues, such as the door becoming stuck or the spring breaking. In addition to the inconvenience of a malfunctioning door, this can also pose safety risks if the door falls unexpectedly or refuses to close, leaving your home vulnerable.
Here’s why timely repairs are essential:

Prevent Major Failures
By addressing minor issues early, such as misaligned tracks or a noisy motor, you can prevent larger problems like a complete spring failure or damage to the door itself. Regular maintenance and prompt repairs can extend the life of your roller door and prevent the need for a full replacement.
Maintain Smooth and Quiet Operation
Roller doors are designed for quiet, smooth operation, so if you notice unusual noises or resistance when opening or closing the door, it’s important to get it checked. Fixing these issues promptly can restore the smooth, noise-free operation of your roller door.
Ensure Security and Safety
A roller door that doesn’t close properly can leave your garage and home vulnerable to intruders. Repairing any issues with the tracks, guides, or motor ensures that your door operates securely and keeps your home protected. Additionally, addressing safety concerns like misaligned tracks or damaged rollers can prevent accidents or injuries.
4 Steps to Fix Your Garage Door!
Professional assessment
We begin by asking you a series of simple questions to determine the issue with your garage door. This helps us quickly identify whether it's a minor fix/replacement or something more complex.
Competitive rates
Once we understand the problem, we provide you with a detailed over the phone quote that outlines the exact price to repair your tracks. We offer a 90 day warranty on labour.
Guaranteed satisfaction
After you approve the quote, we’ll arrange a convenient time for our technician to visit your home. We work around your schedule to ensure minimal disruption.
We warrant all labour
Our qualified technician will come to your location and either repair or replace the broken or damaged part.
The Roller Door Repair and Replacement Process
At Fix-It Garage Door Repair, we follow a systematic process to diagnose and repair roller door issues, ensuring that your door is back in working order as quickly and efficiently as possible.
Here’s what you can expect when you call us for roller door repair:
Inspection and Diagnosis
We begin with a thorough inspection of your roller door to determine the cause of the problem. We check for issues with the tracks, rollers, motor (if applicable), and spring mechanism. This allows us to accurately diagnose the issue and recommend the best course of action.
Repairing Tracks, Rollers, or Motor
If the issue is related to the tracks, rollers, or motor, we’ll make the necessary repairs or adjustments. This may involve realigning the tracks, replacing worn rollers, or repairing the motor. We also lubricate the moving parts to ensure smooth operation.
Replacing the Roller Door (if the Spring is Broken)
If the spring in your roller door is broken, the entire door will need to be replaced. Our team can guide you through the process of selecting a new roller door that meets your needs and budget. We’ll handle the removal of the old door and the installation of the new one, ensuring that everything is done to the highest standards.
Final Testing and Safety Check
Once the repairs or replacement are complete, we thoroughly test the door to ensure it’s operating smoothly and safely. We check for any remaining issues and make sure the door opens and closes without resistance or noise.
Roller Door Motor Installation: Adding Convenience to Your Existing Door
At Fix-It Garage Door Repair, we also offer motor installation services for roller doors. If you have an existing manual roller door, we can fit a high-quality motor to automate the door, adding convenience and ease to your daily routine.
Benefits of Installing a Motor on Your Roller Door
- Convenience: No more manually opening and closing the door. With the push of a button, you can open your garage door effortlessly.
- Enhanced Security: Modern roller door motors come with features like automatic locking, which can enhance the security of your home.
- Smooth Operation: A motorized roller door opens and closes smoothly, reducing strain on the door and minimizing wear on the components.
Our technicians can install a motor that suits your roller door’s size and weight, ensuring seamless operation and long-term durability. We provide expert motor installation services that turn your manual roller door into a fully automated system, giving you both convenience and security.
Preventing Future Roller Door Issues
To prevent future roller door problems and extend the life of your door, regular maintenance is key.
Here are some tips to keep your roller door in top shape:
- Regularly clean and lubricate the tracks, rollers, and moving parts to reduce wear and tear and prevent jamming.
- Inspect the door for signs of wear, such as unusual noises or difficulty opening, and address issues early before they become major problems.
- Schedule annual maintenance with a professional to ensure all components
Why Choose Fix-It Garage Door Repair?
While DIY repairs can save money, certain garage door issues—especially involving springs—can be dangerous to fix or attempt fixing yourself. If you’re not comfortable or confident in performing repairs, it’s best to hire a professional garage door repair service in Perth.
Licensed and Professional Garage Door Fix-It Experts You Can Trust
When you book with us, you’re booking a fully licensed and qualified technician who will provide you with a fixed service time for your garage door repair, so you can plan your day with ease.
Our head technician is a Licenced Electrician!
Our technicians arrive with vans fully stocked with high-quality tools and parts, ensuring we implement the best possible solution for your garage door problem.
We also offer free quotes with no call-out fees or hourly rates. If no work is required, there will be no charge!
Experienced Technicians
Our team is made up of highly trained professionals with years of experience in garage door repair. We know how to identify and fix even the most complicated issues.
High Quality Parts
We only use the best quality parts for all of our repairs, including genuine manufactured parts where possible. This ensures that your garage door will continue to function properly for years to come.
Fast and Reliable Service
We understand that a broken garage door can be a major inconvenience. That’s why we offer fast and reliable service to get your door back in working order as quickly as possible.
Affordable Pricing
We confirm pricing before we show up by going through over the phone what the problem is.
Customer Satisfaction Guaranteed
Garage door springs are under high tension and can cause serious injury if handled improperly. Professionals have the tools and training to handle these repairs safely.
Frequently Asked Questions
Can the spring in my roller door be replaced?
No, unlike sectional garage doors, the spring in a roller door cannot be replaced separately. If the spring breaks, the entire roller door must be replaced.
How long does it take to install a motor on my roller door?
Installing a motor on your existing roller door typically takes a few hours. Our technicians will ensure the motor is properly fitted and the door operates smoothly.
What should I do if my roller door is stuck?
If your roller door is stuck, it could be due to misaligned tracks, motor issues, or a broken spring. Contact Fix-It Garage Door Repair for a professional inspection and repair to avoid further damage or safety risks.
Can I Spray Lubrication into my tracks?
No, do not spray lubrication into the tracks, this willl just gather pollution, dust, sand and grime and wear out the nylon felt quicker. Only in extreme situations do we lubricate tracks on garage doors that are very-very old. In this situation we would use a Silicon (Not an oil based spray)
Roller door repair is essential for maintaining the smooth operation and security of your garage door. Whether you’re dealing with misaligned tracks, a noisy motor, or a broken spring, Fix-It Garage Door Repair in Perth is here to help. Our experienced technicians provide expert roller door repairs, motor installation, and full door replacements to keep your garage door functioning at its best. Don’t wait for small issues to become big problems—contact us today for fast, reliable roller door repair services.
Ready to get started? Reach out today – we’d love to assist with your garage door Repair!
